Booking terms

1. Your booking

A booking is confirmed when we send you a written confirmation and receive your deposit. There are no online payments on this website.

2. Deposit and payment

• Deposit: To be completed: [Deposit amount and when it is due]
• Balance: To be completed: [When the balance is due]
• How to pay: To be completed: [Accepted payment methods]

3. Prices and what is included

Your proposal lists what is included and what is not. Park and permit fees are set by the park authorities and can change. To be completed: [How price changes after booking are handled]

4. Changes by you

To be completed: [How to change a booking and any change fees]

5. Cancellation by you

To be completed: [Cancellation charges by number of days before travel]

To be completed: [Rules for gorilla and chimpanzee permits, which are often non refundable]

6. Changes or cancellation by us

To be completed: [What happens if we must change or cancel your trip, including refunds]

7. Insurance, health and documents

You are responsible for a valid passport, visas and the vaccinations your destinations require. To be completed: [Whether travel insurance is required and what it must cover]

8. Our liability

To be completed: [Limits of liability for the trip and its suppliers]

9. Complaints

If something is not right during your trip, tell your guide or contact us straight away so we can help. You can also email info@machrissafaris.com. To be completed: [Time limit for complaints after the trip]

10. Governing law

To be completed: [Which country's law applies and where disputes go]